FAQ's
Find answers to frequently asked questions.
Returns, cancellations and warranty's FAQ's
- What do I do if my Eskimo Joe's slush machine is running irregularly or has a problem?
- What is the warranty information on your slush machines?
- What do I do if I have changed my mind or ordered the wrong item/s?
- Can I change, or cancel my order?
- What do I do if I received a faulty, incorrect or damaged item?
Account FAQ's
Slush Machine FAQ'S
Shipping FAQ'S
Slush Syrup FAQ'S
- Can I purchase boxes of syrup with mixed flavours?
- Are your syrups Australian made?
- What is the mixing ratio of your slush syrups?
- How long can I store diluted syrup?
- What do I do if I want to add alcohol to a Cocktail slush syrup?
- Can I add alcohol to Classic slush syrup flavours?